INTRODUCTION

Thank you for choosing to be part of Neighborhood Church ("company", "Church", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy, and to providing a compliant and consistent approach to data protection. We have always had a robust and effective data protection program in place which complies with existing law and abides by the data protection principles. However, because of the international reach of our church and its associated ministries we are updating and expanding our program to meet the demands of the GDPR.

Neighborhood Church values your online privacy and security. This privacy policy describes the type of information we collect and how we use it. Information is shared only with our ministry and the following Closely Affiliated Organizations: The Evangelical Free Church of America.

If you have any questions or concerns about our Policy or our practice, please contact us at howdy@NeighborhoodChurch.com.

This Privacy Policy (the "Privacy Policy" or "Policy") applies to all information collected through our website, mobile application, ("Apps"), and/or any related services, sales, marketing or events (we refer to them collectively in this Privacy Policy as the "Sites").

POLICY PROVISIONS

1. WHAT INFORMATION IS COLLECTED?

A. Personal information you disclose.

We only collect personal information that you voluntarily provide to us. This could include your contact information, such as your name, address, phone number, and email address. We may also collect payment information, such as a credit/debit card numbers, the card’s expiration date, and other billing information if you donate or pay for events or materials from us online. If you opt in for SMS messages, Message and Data Rates may apply; you can STOP messaging by sending STOP and get more help by sending HELP.

2. HOW IS YOUR INFORMATION USED?

We use your information to better connect with you and to connect you with others involved with our ministry. Payment information is used to process your donations or purchases.

We use the information we collect or receive:

  •          To send administrative information to you for Religious Purposes and/or Legal Reasons. We may use your personal information to send you announcements and new feature information and/or information about changes to our terms, conditions, and policies.
  •          Fulfill and manage your orders for Contractual reasons. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Sites or Apps, if any.
  •          Request feedback for our Religious Purposes. We may use your information to request feedback and to contact you about your use of our Sites or Apps.
  •          To protect our Sites for Legal Reasons. We may use your information as part of our efforts to keep our Sites or Apps safe and secure (for example, for fraud monitoring and prevention).
  •          To enable user-to-user communications with your Consent. We may use your information to enable user-to-user communications with each user’s consent.
  •          To enforce our terms, conditions and policies for Religious Purposes and/or for Legal Reasons.
  •          For other Religious Purposes: We may use your information for other Religious Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites or Apps, products, services, marketing and your experience.

3. WILL WE SHARE YOUR INFORMATION?

Neighborhood Church will not share your personal information with outside organizations that are not closely affiliated with us. Our ministry may provide your information to third parties to process a transaction you have initiated with us. We and our Closely Affiliated Organizations use personal information for internal purposes and to connect with you and other individuals involved with us.

We only share and disclose your information in the following situations:

  •          Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  •          Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
  •          With your Consent. We may disclose your personal information for any other purpose with your consent.
  •          No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information  to better interact with you. A cookie is a small piece of data that is stored on your device that allows our website to remember your preferences and interactions with the website. A cookie does not access other information from you may have from other sites. You can decline cookies through your browser settings. However, if you do decline cookies, certain functions of our website may not be available. By choosing to use our Sites and Apps, you agree to our discretionary use of cookies for general purposes designed to enhance user experience.

5. HOW ABOUT LINKS TO OTHER WEBSITES?

Our website includes links to other websites. Please be aware that this privacy policy applies only to our website. The privacy measures taken by other websites can be found in each website’s own privacy policy.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We are committed to protecting your personal and payment information. Our ministry has implemented security measures, including Internet encryption software, Secure Socket Layer (SSL) protocol, and firewalls to prevent information from being compromised. Payment information is accessible only by authorized individuals to process this information.

7. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly solicit data from or market to children under eighteen (18) years of age. By using the Sites or Apps, you represent that you are at least eighteen (18) or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Sites or Apps. If we learn that personal information from users less than eighteen (18) years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age eighteen (18), please contact us at howdy@NeighborhoodChurch.com.

8. CALIFORNIA RESIDENTS PRIVACY RIGHTS

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under eighteen (18) years of age, reside in California, and have a registered account with the Sites or Apps, you have the right to request removal of unwanted data that you publicly post on the Sites or Apps. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Sites or Apps, but please be aware that the data may not be completely or comprehensively removed from our systems.

9. DISCLAIMER OF DAMAGES.

By using a Church website, you assume all risks associated with the use of the site, including any risk to your computer, software or data being damaged by any virus, software, or any other file that might be transmitted or activated via a Church website or your access to it. The Church shall not be liable for any damages of any kind (general, special, incidental or consequential damages, including, without limitation, lost revenues or lost profits) resulting from the use or misuse of the information contained in a Church website.

10. COPYRIGHTS AND TRADEMARKS

Copyright (c) 2024 Neighborhood Church. All Rights Reserved. All material on this website is copyrighted by Church, except for some material that is copyrighted by others and used here by permission. Copyrighted material may not be copied, reproduced or otherwise used for commercial purposes without the written permission of the copyright holder. This site also contains some trademarks, which may not be appropriated by persons other than the trademark owner and may not be used contrary to trademark law. If you wish to request permission to use materials in a manner otherwise prohibited herein, please send an email to: howdy@NeighborhoodChurch.com or contact us via telephone at 714-952-3001.

11. ACCOUNT INFORMATION.

If you would like to stop receiving emails from our ministry, you can do so by simply clicking the “unsubscribe” link at the end of the email. You can also send us an email or a letter at the addresses listed below.

If you would like to stop receiving SMS messages from our ministry, you can STOP messaging by sending STOP and get more help by sending HELP; Message and Data Rates may apply.

Upon your request, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, and/or comply with legal requirements.

12. QUESTIONS AND CONTACT INFORMATION?

If you have questions or comments about this Policy, we are happy to receive and respond to any questions you may have about this privacy policy. Feel free to send your questions to howdy@NeighborhoodChurch.com or by mail at: 6143 Ball Rd, Cypress, CA 90630.